AS 4269-1995

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Complaints handling
standard by Standards Australia, 01/01/1995

Category:

Description

Specifies essential elements of an effective complaints handling process for both complainants and complaint recipients from inception to satisfaction or determination. Provides guidelines dealing with the implementation of the complaints handling process, the actual complaints handling, and disputes.

Product Details

Edition:
1st
Published:
01/01/1995
ISBN(s):
0726295469
Number of Pages:
9
File Size:
1 file , 78 KB
Product Code(s):
10136900, 10136904, 10136913
Note:
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