Original price was: $155.53.$93.32Current price is: $93.32.
Information technology – Process assessment, Part 8: An exemplar process assessment model for IT service management
standard by Standards Australia / Standards New Zealand, 05/24/2013
Description
Adopts ISO/IEC TS 15504-8:2012 to define an exemplar PAM that meets the requirements of AS/NZS ISO/IEC 15504.2 and supports the performance of an assessment by providing indicators for guidance on the interpretation of the process purposes and outcomes as defined in ISO/IEC TR 20000-4:2010, and the process attributes as defined in AS/NZS ISO/IEC 15504.2. It also provides guidance, by example, on definition, selection and use of assessment indicators.
Product Details
- Edition:
- 2nd
- Published:
- 05/24/2013
- ISBN(s):
- 9781743424582
- Number of Pages:
- 204
- File Size:
- 1 file , 2.8 MB
- Product Code(s):
- 10167344, 10167318, 10167381
- Note:
- This product is unavailable in Ukraine, Russia, Belarus
